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De'Longhi ESAM3300 Magnifica Super Automatic Espresso & Coffee Machine, Silver
Brand | De'Longhi |
Color | Silver |
Product Dimensions | 11"D x 15.3"W x 14.4"H |
Special Feature | Integrated Coffee Grinder,Milk Frother,Auto Clean Function |
Coffee Maker Type | Espresso Machine |
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About this item
- Note: 1)Too coarse a grind, too little coffee, or insufficiently tamping the grounds before brewing can all lead to inadequate pressure for a proper brew. 2)It is important to note that the amount of espresso extracted will vary depending on the grind size and amount and reprogramming may be needed when the size and amount are adjusted
- FRESH ESPRESSO FOR EVERY CUP: The professional burr grinder with 13 adjustable settings grinds fresh beans every time to ensure maximum freshness. You can also use pre-ground in the second chamber. Your choice of regular, specialty or decaf.
- YOUR FOAM, YOUR WAY: A manual frother mixes steam and milk to create a rich, creamy froth for evenly textured drinks – just the way you like them.
- CONSISTENT BREWING EVERY TIME: Each cup is automatically brewed to the perfect temperature, richness and density. And you can customize the settings to ensure its always just the way you like it.
- EASY TO CLEAN AND HANDLE: The compact, extractable brew unit is not only easy to clean, it self-adjusts for one or two shots of espresso.
- DELICIOUS CAPPUCCINO AND LATTE: The adjustable manual Cappuccino System mixes steam and milk to create the thickest, longest-lasting foam for your cappuccino. And it’s easy to adjust the levels to prepare a creamy latte, macchiato or flat white.
- CUSTOMIZED ESPRESSO DRINKS: Design your ideal espresso and cappuccino experience by programming in your preferences. The machine “remembers” the details, from the strength of your espresso to your preferred size beverage and much more.
- EASY-TO-USE CONTROL PANEL: Simply adjust the menu settings for temperature, coffee strength and cup size according to your preferences. The machine takes care of the rest.
- COMPACT DESIGN: Each model has the features of a full-size automatic machine but in a streamlined, compact design that fits beautifully on your kitchen countertop.
- NO WAITING BETWEEN CUPS: The Rapid Cappuccino System maintains the optimal temperature so you can brew cup after cup instantly..FRONT-ACCESSIBLE COMPONENTS: Removable water tank and drip tray, as well as used espresso grounds, are front-accessible for easy cleanup. Indicators tell you when it’s time to clean the machine, and all parts are dishwasher safe.
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$636.00
(52,578)
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From the manufacturer
Features & Benefits
Fresh Espresso For Every Cup
The professional burr grinder with 13 adjustable settings grinds fresh beans every time to ensure maximum freshness. You can also use pre-ground in the second chamber. Your choice of regular, specialty or decaf.
Your Foam, Your Way
A manual frother mixes steam and milk to create a rich, creamy froth for evenly textured drinks – just the way you like them.
Consistent Brewing Every Time
Each cup is automatically brewed to the perfect temperature, richness and density. And you can customize the settings to ensure its always just the way you like it.
Easy To Clean And Handle
The compact, extractable brew unit is not only easy to clean, it self-adjusts for one or two shots of espresso.
Delicious Cappuccino And Latte
The adjustable manual Cappuccino System mixes steam and milk to create the thickest, longest-lasting foam for your cappuccino. And it’s easy to adjust the levels to prepare a creamy latte, macchiato or flat white.
Customized Espresso Drinks
Design your ideal espresso and cappuccino experience by programming in your preferences. The machine 'remembers' the details, from the strength of your espresso to your preferred size beverage and much more.
Easy-To-Use Control Panel
Simply adjust the menu settings for temperature, coffee strength and cup size according to your preferences. The machine takes care of the rest.
De'Longhi Coffee Specialist Support
Need help choosing a Coffee Machine? Setting up your new Machine or choosing right coffee beans? We're here to help!
ESAM3300 | ESAM04110S | ECAM23260SB | ECAM37095TI | ECAM35075SI | ECAM45760B | |
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Customer Reviews |
4.2 out of 5 stars
4,172
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4.2 out of 5 stars
252
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4.1 out of 5 stars
282
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4.1 out of 5 stars
1,094
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4.1 out of 5 stars
1,094
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4.2 out of 5 stars
231
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Price | $799.00$799.00 | $649.99$649.99 | — | $1,249.99$1,249.99 | $1,188.41$1,188.41 | $1,630.66$1,630.66 |
Drink Options | 5: Espresso (multi-length), Cappuccino, Latte, Hot Water, Americano | 5: Espresso (multi-length), Cappuccino, Latte, Hot Water, Americano | 6: Drip Style Coffee, Espresso (multi-length), Cappuccino, Latte, Hot Water, Americano | 18: Espresso, Double Espresso, Long, Coffee, Doppio+, Truebrew Over Ice, Coffee Pot, Cappuccino, Latte Macchiato, Milk, Cappuccino +, Cappuccino mix, Caffelatte, Flat White, Espresso Macchiato, Hot Water + 3 custom drinks via app | 18: Espresso, Long (drip style), Truebrew Over Ice, Cappuccino, Latte, Milk, Lungo, Ristretto, Double Espresso+, Coffee, Cappuccino+, Latte Macchiato, Flat White, Espresso Macchiato, 2 Espresso, 2 Ristretto, 2 Lungo, Hot Water | 11: Regular Coffee, Espresso (multi-length), Cappuccino (auto), Caffe Latte (auto), Lattemacchiato (auto), Espresso Macchiato, Flat White (auto), Milk (auto), My Milk, Hot Water, Americano |
One Touch Recipes | 2: Single Espresso, Double Espresso | 2: Single Espresso, Double Espresso | 6: Drip Style Coffee, Single Espresso, Long Coffee, Hot Water, Cappuccino, Lattemacchiato | 16: Espresso, Double Espresso, Long, Coffee, Truebrew Over Ice, Coffee Pot, Cappuccino, Latte Macchiato, Milk, Cappuccino +, Cappuccino mix, Caffelatte, Flat White, Espresso Macchiato, Hot Water | 5: Espresso, Long (drip style), Truebrew Over Ice, Cappuccino, Latte, Milk | 7: Single Espresso, Double Espresso, Hot Water, Cappuccino, Caffelatte, Lattemacchiato, Long |
User Interface | Rotary Control | Rotary Control with Display | Rotary Control with Display | TFT LCD Color Touch Screen | LCD Display | Touch Control with LED |
Thermoblock | 2 | 1 | 2 | 2 | 2 | 2 |
Milk Preparation System | Manual Steam Wand | Manual Steam Wand | Automatic Frother with Latte Crema System + Manual Steam Wand | Automatic LatteCrema One Touch System | Automatic LatteCrema One Touch System | Automatic Frother with Latte Crema System + Manual Steam Wand |
Water Tank Capacity | 1.8 L / 60 oz. | 1.8 L / 60 oz. | 1.8 L / 60 oz. | 1.8 L / 60 oz. | 1.8 L / 60 oz. | 2 L / 68 oz |
Programmable Timer | - | ✓ | ✓ | ✓ | ✓ | ✓ |
Average Heat-up Time | ≈75 seconds | ≈55 seconds | ≈60 seconds | ≈45 seconds | ≈45 seconds | ≈60 sec |
Bean Container Capacity | 8.8 oz. | 7.1 oz. | 8.8 oz. | 10.5 oz. (300g) - Flavor Saving Lid | 10.5 oz. (300g) - Flavor Saving Lid | 14.1oz |
Product guides and documents
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Product Description
Capable of preparing espresso, coffee, cappuccino, latte drinks, and more, this super-automatic machine features a unique beans-to-brew system that grinds coffee beans right before brewing for exceptionally aromatic espresso. The appliance comes equipped with two stainless-steel boilers that provide excellent heat distribution, as well as an instant reheat function, which keeps the machine at an ideal temperature, no matter how long the interval between cups. In addition, its quiet burr grinder automatically grinds beans and can be set to a specific grinding level, but the unit can also be used with ground coffee if preferred. The unit's front panel offers easily accessible controls for the on/off switch and cappuccino system, as well as for adjusting the quantity of water and coffee to suit individual tastes, from long or short to weak or strong. Its patented cappuccino system rotates 180 degrees to allow for any size milk container, plus the coffee spigot height can be adjusted to accommodate all different cup sizes from a classic espresso cup to a tall mug. Even more, the units exclusive cup tray keeps cups warm before use, and its three-hour automatic shutoff provides added safety. Other highlights include a 60-ounce removable water tank, a handy water-level indicator, a 7-ounce bean container, an electronic steam and coffee thermostat, rinse and decalcification auto programs, and a removable drip tray for easy cleanup. Made in Italy. From the Manufacturer Capable of preparing espresso, coffee, cappuccino, latte drinks, and more, this super-automatic machine features a unique beans-to-brew system that grinds coffee beans right before brewing for exceptionally aromatic espresso. The machine makes espresso at a consistently ideal temperature because of its new stainless-steel double boiler, which provides excellent heat distribution, as well as its instant reheat function, which keeps the machine at an ideal temperature, no matter how long the interval between cups. Its space-saving, integrated quieter burr grinder automatically grinds beans and can be set to a specific grinding level, but the unit can also be used with ground coffee if preferred. Its 60-ounce removable water reservoir and 7-ounce bean container allow for conveniently filling the water tank and emptying coffee grounds. The unit's front panel offers easily accessible controls for the on/off switch and cappuccino system, as well as for adjusting the quantity of water and coffee to suit individual tastes, from long or short to weak or strong. The machine's patented cappuccino system rotates 180 degrees to allow for any size milk container, while its coffee spigot height can be adjusted to allow for all different cup sizes from a classic espresso cup to a tall mug. The unit features an exclusive cup tray to keeps cups warm before use, as well as a three-hour automatic shutoff for safety. For added convenience the unit comes with a water-level indicator, an electronic steam and coffee thermostat, rinse and decalcification auto programs, and a removable drip tray for easy cleanup. Brewing Unit: The "Heart" of Magnificent The Magnifica features the smallest removable brewing system available on the market. Because DeLonghis patented boiler is so compact. And, thanks to the removable boiler, cleaning the inside of the machine is easy. Even areas normally difficult to reach can be easily cleaned and without the use of harsh detergents. And because regular maintenance helps prolong the life of the machine, DeLonghis reliability is second to none.Beans-to-Brew System One of the secrets to making a high-quality espresso is using freshly ground coffee beans. Because of the beans-to-brew system, the Magnifica offers you coffee that has a delicious aroma. The coffee is freshly ground and no traces are left in the machine. Magnifica is the only super-automatic machine that delivers the freshest results. Features Compact and High Performance: Because DeLonghis new patented boiler is so compact. Timeless Reliability: Thanks to the stainless-steel removable double boiler, the inside can be cleaned easily. Regular cleaning of the machine is essential for maintaining the best flavor possible and for minimizing the need for service. A Perfect Aroma. No traces of stale grounds are left in the machine. Instant Reheat: This special function heats the core of Magnifica, ensuring the machine is always at the ideal temperature for espresso, no matter how long the interval between cups. Removable Water Tank and Bean Container: Magnifica knows that the counter space in your kitchen is always at a premium. Magnifica is the only super-automatic machine that allows you to fill the water tank and empty the coffee grounds without moving the machine. All of the controls are at the front of the machine, from the on/off switch to the cappuccino system. Integrated Burr Grinder: A space-saver container for beans is fully integrated into the Magnifica. You can set the grinding level to customize your espresso. Magnifica can also be used with ground coffee. DeLonghi recommends the use of illycaffe for the best tasting espresso. Rich, smooth, balanced, and never bitter, illy provides the same consistent distinctive taste cup after cup. Coffee Spigots: Magnificas coffee spigot height can be adjusted to allow for all different cup sizes from a classic espresso cup to a tall mug. Cappuccino System: The patented cappuccino system rotates 180 degrees to allow for any size milk container. Cup Tray: Magnificas exclusive cup tray, similar to those found in cafs, keeps cups warm before use. Front Panel: Magnifica allows you to customize your coffee by adjusting the quantity of water and coffee to suit your taste: long or short, weak or strong. Technical Data Power: 1,150 watts Rated voltage/frequency: 110/120V, 50/60 Hz Water container capacity: 60 ounces/1.8 liters Beans container capacity: 7.10 ounces/200 liters Dimensions-11 x 15.3 x 14.4 inches Selection for 1 cup Selection for 2 cups Cappuccino system Decaling program Removable water container.
Product information
Brand | De'Longhi |
---|---|
Color | Silver |
Product Dimensions | 11"D x 15.3"W x 14.4"H |
Special Feature | Integrated Coffee Grinder,Milk Frother,Auto Clean Function |
Coffee Maker Type | Espresso Machine |
Filter Type | Reusable |
Style | Magnifica ESAM3300 |
Specific Uses For Product | Coffee maker |
Recommended Uses For Product | Preparing various coffee drinks |
Exterior Finish | Silver |
Included Components | Automatic Espresso Machine |
Operation Mode | Fully Automatic |
Voltage | 120 Volts |
Model Name | ESAM3300 |
Number of Items | 1 |
Human Interface Input | Buttons |
Package Type | Frustration-Free Packaging |
Unit Count | 1.0 Count |
Global Trade Identification Number | 00044387233019, 00044387233002, 10044387233009 |
Manufacturer | Delonghi |
UPC | 767578505008 044387233002 061791861171 044387233019 |
Item Weight | 23.1 pounds |
Department | Small Appliances |
ASIN | B000N2YKQ0 |
Item model number | ESAM3300 |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #418,504 in Home & Kitchen (See Top 100 in Home & Kitchen) #60 in Super-Automatic Espresso Machines |
Is Discontinued By Manufacturer | No |
Date First Available | February 7, 2008 |
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De'Longhi ESAM3300 Magnifica Super Automatic Espresso & Coffee Machine, Silver
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My Review of Magnifica Coffee Machine
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De'Longhi Magic: Barista-Grade Coffee at Home!
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Price | $799.00$799.00 | $635.98$635.98 | $649.99$649.99 | $1,249.99$1,249.99 | -19% $969.99$969.99 List: $1,199.95 | -17% $1,494.98$1,494.98 List: $1,799.95 |
Delivery | Get it Jan 15 - 17 | — | Get it as soon as Saturday, Jan 11 | Get it Jan 10 - 14 | Get it Jan 10 - 14 | Get it as soon as Saturday, Jan 11 |
Customer Ratings | ||||||
Sold By | Labrin Centers LLC | I.O.T. | Amazon.com | Good As New Electronics | Super Plus Savers | LIFE & BEAUTY |
capacity | 1.8 liters | 60 fluid ounces | 60 fluid ounces | 100 milliliters | 60 fluid ounces | 60 ounces |
material | Stainless Steel | Plastic | Plastic | Plastic | Plastic | Stainless Steel, Plastic |
input interface | buttons | touch screen | touch screen | touch screen | touch screen | touch screen |
voltage | 120 volts | 120 volts | 120 volts | — | 120 volts | 120 volts |
wattage | 1350 watts | 1250 watts | 1250 watts | 1250 watts | 1250 watts | 1250 watts |
model name | ESAM3300 | Magnifica Evo, Fully Automatic Coffee Machine, | Magnifica Start | Dinamica Plus Connected with LatteCrema System, Fully Automatic Coffee Machine, | Magnifica Plus | Eletta Explore |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers appreciate the coffee maker's quality, functionality, and ease of use. They mention it makes great coffee, produces nice crema, and works smoothly with zero issues. Many find the controls easy to use and maintain. They also appreciate the value for money and adjustment options. However, some customers dislike the noise level and have differing opinions on the overall quality.
AI-generated from the text of customer reviews
Customers enjoy the coffee quality of the coffee maker. They mention it makes great espresso, cappuccinos, lattes, and Americanos. The beans produce nice crema, are well-roasted, and tasty. The machine is consistent and produces the type of lungo espresso shot that customers prefer. It's easy to make espresso, froth milk, and Americana coffee.
"...Keep in mind, we are traditional coffee drinkers, but this makes wonderful coffee by simply adding your frothed milk to the expresso, and we enjoy..." Read more
"...a minimum of effort, requires relatively little cleaning, and foams milk pretty well...." Read more
"...Yes. A caffe americano is one or two shots of espresso diluted with hot water to make it like the size and taste of a brewed cup of coffee...." Read more
"...Nice and neat. Good crema from my usual bean, great cappuccinos. Seemed to run out of steam for me a couple of times...." Read more
Customers like the coffee maker's functionality. They say it works well, is versatile, and has zero issues so far. The machine heats up quickly and has an auto shut off, which is good for absent-minded people. However, some mention that the steaming wand is difficult to use and the pre-ground beans mode spills a lot of coffee.
"...When it came, you could tell it was Brand new/ never used, and it worked perfectly!..." Read more
"...GENERAL IMPRESSIONS: The machine works well...." Read more
"...It has been a year since we put this machine in service. It still works very well. No problems with it at all...." Read more
"...against something on the right side, you are going to have issues using the frothing wand. Where does the milk go?..." Read more
Customers appreciate the coffee maker's ease of use. They find the controls simple to operate, cleaning straightforward, and making espresso, froth milk, and Americano drinks straightforward. The decalcifying process is also simple. However, some customers have issues with the housing and setup process, as well as understanding the status messages.
"...They made everything super easy, which is great because to put it kindly, I'm not technically inclined. Is frothing difficult?..." Read more
"...Following the directions, the machine was easy to set up. It took a few cups to get the strength and grind right, but not a big problem...." Read more
"...screen rather than buttons, which implies that it's easier to understand status messages (though in point of fact it isn't any more helpful)...." Read more
"...The DeLonghi Magnifica performs as advertised, providing convenience with, given sufficient patience and understanding, the prospect of also making..." Read more
Customers find the coffee maker easy to clean. They mention a quick wipe on the interior is all that's needed, and it's a good opportunity to clean out any coffee grinds that might have accumulated in the bottom. They also mention brushing or vacuuming up the coffee grinds helps keep the machine nice and clean.
"...That's it! And it's very easy to clean and maintain as well. But we don't drink Expresso?..." Read more
"...It makes solid espresso with a minimum of effort, requires relatively little cleaning, and foams milk pretty well...." Read more
"...This is good opportunity to clean out any other coffee grinds that might have accumulated in the bottom of the machine...." Read more
"...I like being able to clean the 'guts' fairly easily. After one month we had to decalcify the machine...." Read more
Customers find the coffee maker offers good value for money. They say it's inexpensive for a fully automatic espresso machine and well worth the cost.
"...(How lazy can we get?) Do I think it's worth the price? We purchased this machine used 'LIKE NEW', which we guessed was an unused..." Read more
"...said, even if my second one fails after 3 years, it's still good value for the money...." Read more
"...produces a good product with very minimal effort, came in at a lower price than many similar machines, and I have had no problems whatsoever...." Read more
"...This is a great machine for the money and I would recommend it to anyone." Read more
Customers appreciate the coffee maker's wide range of options. They find it easy to fine-tune their brew and get the same shot every time. The adjustable spout and grind preferences are also mentioned as positive aspects.
"...We love everything about it. You simply set your grind preferences, turn it on and after its ready (maybe a minute?)..." Read more
"...If Starbucks makes a C espresso then this machine makes A- espresso for my palette...." Read more
"...of grounds wheel is conveniently located on front so such adjustments are easy to make. Some other initial observations:..." Read more
"...The nozzle is height-adjustable so that you can put a full-sized mug underneath the spout, which is a plus as many espresso machines are difficult..." Read more
Customers have mixed opinions about the coffee maker's quality. Some say it's a solid piece of equipment that makes excellent espressos, lattes, cappuccinos, and more. They mention it foams milk well, requires relatively little cleaning, and hasn't broken yet. Others report issues like the door handle breaking after about 4 months, a plastic piece breaking off, and the swing arm being broken.
"...Can it make hot water for tea?</b> Yes, but it is not optimal. It comes out as mostly steam from the frothing wand...." Read more
"...GENERAL IMPRESSIONS: The machine works well. It makes solid espresso with a minimum of effort, requires relatively little cleaning, and foams milk..." Read more
"...This model seems to not be built quite as sturdy as the ECAM and older ESAM machines. Took a lot longer to prime the machine with water, too...." Read more
"...It hasn't broken yet, but we handle it with care. There is a dusting of dry grounds in that tray behind the main water tray that has to be emptied...." Read more
Customers find the coffee maker noisy. They mention it's pretty noisy overall, with a loud grinder whine when running out of beans. The machine groaned and clunked, spilling water all over.
"...will provide about 3.5 oz of strong coffee. (2) It *is* rather noisy...." Read more
"...Noise</b> It’s loud when grinding the beans, making the coffee, and when using the steam wand to froth milk...." Read more
"...Grinding and brewing the coffee isn't quiet, but it doesn't seem to wake sleepers up in our 2-bedroom apartment...." Read more
"...On the plus side, the grinder is much improved. The grinder is WAY quieter than any of my other DeLonghis. On my ship this is important...." Read more
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Top reviews from the United States
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- Reviewed in the United States on January 24, 2024Why did we buy it?
Our purchase was based on wanting to improve our morning coffee without the mess of a dirty coffee pot and often wasted coffee, using harmful plastic capsules, or committing the time and effort needed to use a manual expresso machine.
What do we love about it?
We love everything about it. You simply set your grind preferences, turn it on and after its ready (maybe a minute?) you hit one button and your hot amazing expresso comes out! That's it! And it's very easy to clean and maintain as well.
But we don't drink Expresso?
Keep in mind, we are traditional coffee drinkers, but this makes wonderful coffee by simply adding your frothed milk to the expresso, and we enjoy adding a little sweetness too. I was surprised to find I'm using less sugar now because the coffee has no bitter taste. We were not even aware our old coffee was bitter until we got this new De'Longhi, and my husband has completely stopped adding sugar all together.
What kinds of beans do we use?
We use Lavazza Espresso Italiano Whole Bean Coffee Blend as several reviews suggested. The coffee that comes out of this machine with these beans is simply delicious, but sure you can use any quality coffee or expresso beans of preference. We also enjoy using this same brand of expresso beans too, both are excellent.
What features are helpful?
This automatic machine has smart and helpful light indicators to let you know when it needs water, beans or dumping of grinds so your coffee will never again stop pouring mid-stream. It's well designed and takes us only a few minutes to maintain each week. There are controls for grind preferences and strength. They made everything super easy, which is great because to put it kindly, I'm not technically inclined.
Is frothing difficult?
Since we are not baristas, and both drink regular coffee with creamer, we were happy that the steam spout is powerful and needs no fancy maneuvers to pile up a quick cup of hot creamy froth.
Any Negatives?
There is nothing hard or difficult about this machine, with the exception of leaving home, as it will be very 'hard' to pay for a pricey cup of Starbucks as you will find it 'difficult' to go without your wonderful morning coffee!
How long do we expect this machine to last?
Lastly, we researched different manufactures and discovered Delongi has been around over 200 years and they have shops all over the US that will help maintain your machine to last a lifetime. My sister has same Magnifico De'Longhi machine but a manual model she bought over 20 years ago and it's still going strong!
Doubting new automatic machines will last as long as the manual ones (which I think with proper care will last a lifetime) but for the convenience of automation we will be happy to replace it after a decade or so. Imagine by then they will have "touchless" where you just talk to it and tell it what you want, and it will automatically put your cup under the spout and pour it out for you. Then in the not-too-distant future, a robot will bring it to you! (How lazy can we get?)
Do I think it's worth the price?
We purchased this machine used 'LIKE NEW', which we guessed was an unused return, and we saved half the retail price! When it came, you could tell it was Brand new/ never used, and it worked perfectly! If you'd like to save a small fortune like we did, I suggest you wait for Black Friday or search now for a similar 'like new' return. We knew Amazon would take it back if there were any issue in 30 days at no cost to us as prime members, so it was a 'low risk' for an inconvenience, to save over $600. Would I pay full price for it? Not if I could save a bundle like I did, but if I couldn't and if I could afford it retail, yes, in a heartbeat.
- Reviewed in the United States on December 24, 2013I bought my first ESAM3300 in 2010 -- from a reputable non-Amazon retailer -- after doing a bunch of research and reading. For a bit over 3 years, it delivered an average of 6-10 shots per day. Some days my wife and I need about 20 shots. Other days we're not home. :) Around November 2013, that machine went insane (see below). I did a bit of math, figured that getting 6000-10000 shots of espresso out of a $700 machine was a pretty good deal, and ordered a replacement. Frankly, I'd like to rate this machine a 4.5, but given a choice between 4 and 5, I think 5 more accurately represents the fact that (a) I'm pretty darn picky, and (b) this machine has satisfied me.
GENERAL IMPRESSIONS: The machine works well. It makes solid espresso with a minimum of effort, requires relatively little cleaning, and foams milk pretty well. I've used $20K commercial machines at my workplace, and this machine provides 90-95% of the functionality and quality. I only see two significant weaknesses:
(1) The espresso leans toward Americano. If you want a ristretto, you're gonna have to crank the adjustment knobs virtually all the way toward "more coffee grounds" and "less water". Middle of the range will provide about 3.5 oz of strong coffee.
(2) It *is* rather noisy. Not industrially so, but enough to overpower cross-kitchen conversation and wake up the person for whom you're trying to make breakfast in bed.
At the end of the day, what matters to me is that with a push of a button I get espresso that's better than I can get at most coffee shops out there (though not as good as a top-flight shop).
RELIABILITY: I do feel that a good espresso machine should last longer than 3 years. That said, even if my second one fails after 3 years, it's still good value for the money. My first one failed because a gasket in a water supply line eroded, water leaked out, and eventually scrambled some of the internal electronics. (I disassembled the machine, found the leak, fixed it, but couldn't fix the electronics). It was leaking water for a week before it went insane, and if I'd realized what the leak meant, I could have forestalled it. So, my conclusion is that it should last at least 3 years without major maintenance, but if you tinker and take extra good care, it will probably last longer.
WHY TO BUY FROM AMAZON: When I received my new machine from Amazon, it sort of worked. About 2/3 of the shots were fine... the other 1/3 were brownish water. And it was barfing grounds all over the inside. Clearly something was misaligned. If I hadn't ordered from Amazon, I'd have been fairly traumatized (given that my old machine had just failed). As it was, I called Amazon (on a Sunday, mind you), and within about 3 minutes I had another one scheduled for overnight delivery, and an appointment for UPS to pick up the defective one the next day. Which is about as painless as it gets. Note, in particular, that I got to continue using the mostly-defective one to feed my caffeine addiction until after the replacement arrived. So Amazon gets five stars for the return process.
Top reviews from other countries
- ken m.Reviewed in Canada on November 16, 2024
5.0 out of 5 stars Good coffee
Works very well and easy to use
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FernandoReviewed in Mexico on July 18, 2020
5.0 out of 5 stars Excelente producto.
Muy buena cafetera, cuando llegó no funcionaba y aparecía como si no tuviera agua cuando sí tenía. Antes de devolverla o reclamar, miren en Youtube un instructivo que muestra el porqué de este error, es solo presionar un cable blanco detrás de la cafetera y ya está. Es una excelente cafetera, muy fácil usar, fácil limpiar y hace un expreso excelente. Adicional, también sirve con café molido, que es un plus. Muy recomendada
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JoaquinReviewed in Mexico on October 1, 2023
5.0 out of 5 stars Maravillosa
La cafetera funciona perfectamente está armada en Rumanía. El café es delicioso y tiene muchas opciones en cuanto a tamaño fuerza de sabor. Es un sueño está cafetera fácil de limpiar. Es increíble.
- C BrandonReviewed in Canada on July 30, 2017
5.0 out of 5 stars Damn good coffee.
So, this isn't exactly a cheap purchase and for myself it was allot of money to spend on a coffee maker. Especially when my wife doesn't drink coffee, and I only really drink one cup in the morning. I'm not a guy who drinks 8 cups a day. So after looking around and talking to friends who have the higher end units, I chose this one because it did everything. I've had it almost two months now and talk about a difference in coffee. This unit makes such a great cup that I've gone out and picked up decaf espresso from Starbucks, had them grind it so I can use the pre-ground feature and have espresso after work. It just makes that good a cup. The only draw back I'm finding it the water reservoir runs out quickly. This was even mentioned to me by friends who have this exact unit. But that's minor, compared to everything this thing does. Easy clean up with warning lights when the water is low, grounds need to be emptied, unit needs to be descaled. My wife said since I spent this amount on a coffee maker, when it breaks that's it we're not replacing it. A "one time treat" to myself. No, after having coffee this good at home, if it breaks in five years, I'm buying another I won't even hesitate. You look what you pay to go out for coffee on the way to work, then realize you can make just as good at home if not better. No brainer.
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PilarReviewed in Mexico on May 23, 2022
5.0 out of 5 stars Pésimo servicio por parte de la empresa para resolver problemas con mi cafetera
Compré mi cafetera en octubre del año pasado y a los pocos meses empezó a fallar. Ha sido una pesadilla que me atiendan, las llamadas las responden en un call center en Estados Unidos y si non pueden ayudarte mediante una video llamada le pasan tus datos a un técnico en tu ciudad. He enviado mi cafetera 3 veces (teniendo que pagar empaque las 3 veces) y me la han devuelto exactamente igual. La empresa no me responde y estoy manos de un técnico que repara en su casa y no tiene ninguna autoridad para resolver mi problema. Fue una cafetera muy cara y he recibido un servicio pésimo por parte de la empresa.
7/10/2024
Acabo de recordar que nunca puse una nueva reseña sobre mi compra.
Después de batallar varias veces con mi equipo sin que pudieran resolver el problema, la empresa me hizo el cambio de mi máquina por una totalmente nueva. Estoy feliz con mi cafetera desde entonces, nos ha funcionado perfecto y es súper fácil y práctica. La recomiendo muchísimo